1. Services Provided

H2H Water provides professional whole-home water treatment services, including:

Free in-home water testing

Water softener systems

Carbon filtration systems

Reverse osmosis drinking systems

Installation services

Maintenance & follow-up support

Assistance with financing and payment options

Services are available for residential and commercial properties within our service area.

2. Appointments & Cancellations

Appointments may be scheduled through our website, phone, or in person.

Cancellations must be made at least 24 hours in advance.

If the technician cannot access the property upon arrival, the appointment may be rescheduled.

Delays in access to water sources or plumbing areas may impact testing or installation timelines.

3. Payments & Financing

Payment is due at the time of installation unless otherwise stated in a signed agreement.

H2H Water accepts cash, major credit/debit cards, and approved financing partners.

All pricing will be confirmed before installation begins.

Financing approvals and terms are determined by third-party lenders. H2H Water is not responsible for denials or changes in financing terms.

4. Property Owner Responsibilities

To ensure proper testing and installation, the property owner agrees to:

Provide access to the home, water sources, and installation areas.

Ensure plumbing is in working condition prior to installation.

Move personal items or valuables from the workspace.

H2H Water is not responsible for damage to personal items, furniture, or landscaping not removed prior to service.

5. System Performance & Limitations

Water quality varies based on source (city, rural, well).

System recommendations are based on in-home testing and water conditions at the time of the appointment.

Some water sources may require additional equipment or upgrades for optimal performance.

H2H Water is not responsible for pre-existing plumbing issues, outdated piping, electrical issues, or problems caused by previous work done by other contractors.

6. Warranty & Service Issues

Warranty terms vary by system. All warranty documentation will be provided upon installation.

Any concerns must be reported in writing within 7 days of installation.

Tampering with the system, unauthorized repairs, or improper maintenance may void the warranty.

7. Service Refusal or Modification

H2H Water reserves the right to refuse service, cancel appointments, or adjust work scope based on:

Unsafe site conditions

Inaccessible plumbing

System requirements not disclosed prior to installation

Customer behavior or lack of cooperation

8. Website Use

Unauthorized use of H2HWater.com is prohibited.

Content, photos, videos, or materials on this site may not be copied or reused without written permission.